Our Services
Thank you for allowing us to serve your home furnishing needs. Our goal is to provide you with quality products to enhance your home and your life.
At INTERIORS, you'll find:
- Exciting Styles. Lower Prices. Free Design.
- An expanded showroom with furniture, flooring and lighting
- An unmatched selection of products in all style categories
- An award winning design team
- A family-friendly atmosphere with a café and Kidzroom for the little ones
- A commitment to providing total satisfaction
Warranties & Furniture Protection
Satisfaction Guarantee:
We want you to be 100% satisfied with your purchase. Before your furniture is delivered it must pass our thorough inspection process along with special deluxing and detailing to make sure that your new furniture meets or exceeds our high quality standard of excellence. Please remember that furniture is a product of nature and human hands, and that inherent imperfections are part of the beauty and uniqueness of your purchase. If you have any problems or concerns, please contact your salesperson/designer or the customer service representative within three (3) days of receipt of your furniture.
Low Price Assurance:
We discount manufacturer's suggested retail prices everyday. If within ten (10) days of your purchase, you find the identical item at another store in our trading area that offers the same terms and customer services, we will gladly meet that price or refund the difference of your purchase upon written verification. See store for additional details of our policy.
Warranties:
Furniture is covered for a minimum of one (1) year against manufacturer product or installation and fabrication flaws or defects*. Other extended warranties could be in effect by individual manufacturers that may increase this warranty period. Furniture will be repaired or replaced according to the manufacturer's provisions. For warranty or service work within our standard delivery zone, standard pickup or delivery charges will be waived within the first thirty (30) days, but thereafter will be at the customer's expense. For warranty or service work outside our standard delivery zone, you will be charged for travel time. All products which are easily transportable, must be returned by the customer to the store for warranty service.
All warranty work and inspections are performed by one of our service technicians. No manufacturer warranty covers normal wear and tear, or cosmetic concerns like, nicks, or scratches on products. Any products that show signs of misuse, neglect an/or abuse, will result in a voided warranty. Fabrics, leathers and wood finishes are not warranted against fading, stretching, staining, excessive wear or variation of color from samples. Seat and back cushions may relax with use and may show wrinkles or require fluffing. This condition is not considered a factory defect.
*INTERIORS Outlet/Flexsteel Outlet and Clearance/Final Sale/"As-Is" Items carry no warranties.
Furniture Protection Plan:
We recommend our Furniture Protection Plan which offers five (5) years of protection against accidental damage, including stains, gouges, tears, burns, water marks and more.** If you decline the Furniture Protection Plan at the time of your order and wish to add it at a later date, you must notify us at least one (1) business day prior to the furniture being delivered or picked up. Sorry, the Furniture Protection Plan is not available after furniture is delivered to your home. Upon delivery, you will receive a warranty packet for the furniture protection plan, which will provide you with information for any questions that you may have. Please contact the furniture protection company directly through the toll-free number provided in your warranty packet.
*INTERIORS Outlet/Flexsteel Outlet and Clearance/Final Sale/"As-Is" Items are not eligible for the Furniture Protection Plan.
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