Furniture Care
Fabric and Leather Care Guide (PDF)
Marble Care Guide (PDF)
Wood Care Guide (PDF)
Mattress Care Guide (PDF)
How do I care for my new upholstery? Just a little special attention will help you
maintain the beauty and comfort of your upholstery. All seat
cushions should be reversed weekly and the right, left
and center cushions on the sofa should be rotated to achieve
consistent wear. If you have purchased one of our
softer chenille fabrics, it is especially important to
turn the cushions to help prevent the covers from shifting
on the core units. All back and toss pillows should
be fluffed frequently to keep a luxurious appearance and
a comfortable feel. Frequent vacuuming is recommended
to prolong the life of the fabric. My fabric is pilling. Is this normal? What
should I do? Pilling is a characteristic of many upholstery
fabrics. It is excess fiber coming off the surface of
the material. This release of excess fiber results in
small balls or pills of fiber forming on the surface
of the cover. This condition is a result of use and wear
and not a defect of the fabric; the fabric is not deteriorating.
When the excess fiber is gone the pilling will stop.
Vacuuming and use of a fabric/sweater shaver will restore
the look of the cover. What do you recommend to clean and polish wood furniture? As elementary as it sounds, regular dusting
and polishing are the best guardians of the beauty
of a fine furniture finish. Grandma with her feather
duster understood the secret of preventing the accumulation
of surface soil, often abrasive and harmful to a carefully
rubbed finish. Dusting your furniture with a slightly
damp soft cloth will pick up the dust, and at the same
time will help to eliminate the static elecricity that
attracts dust to your furniture. The
use of spray dusting and polishing products are not recommended
as some will build up and cause your furniture to smudge
and spot easily. Guardsman's polish (available at
INTERIORS) is formulated especially for your new furniture.
Use sparely and buff with a soft, lint-free cloth a few
times a year to help maintain the beautiful finish. How can I tell if fabric protection was applied to my
furniture? You won't be able to see or smell the Guardsman
fabric protection. You can check for the label
under the seat cushion. Sometimes the label may
fall off, but don't worry. You will have a separate warranty
card and our records will indicate that you purchased fabric
protection, and that you are covered under the warranty. What do I do when an accident happens and I have purchased
the Guardsman Warranty program? You must call Guardsman direct at 1 -800-253-3957.
Guardsman will ask you for your cleaning code, which
will be located on your copy of the INTERIORS sales agreement
on which the furniture was purchased. There will not
be a cleaning code for leather, wood and/or glass items.
Guardsman will advise you of your next step. Customers
must call Guardsman within 5 days from when the stain
or damage occurred. Guardsman will send you a claim form
via mail or you may print a copy directly from our site
( guardsman form) or by visiting their web site at www.guardsman.com .
Guardsman will require a copy of your sales agreement/receipt
and a complete description of the stain/damage. Guardsman
will contact you directly to send a service technician
to your home. |
